Privacy Policy
Effective date: October 25, 2026 · Last updated: October 25, 2026
OnRoster is a service of Inertia Management (“Inertia Management”, “OnRoster”, “we”, “us” or “our”), 8 The Green Ste R, Dover, DE 19901. This Privacy Policy explains what personal information we collect through the OnRoster website and related calls, texts and emails (the “Service”), how we use and share it, and the choices and rights you have.
1. Information we collect
Information you give us in the market-check form:
- Business ZIP code and the cities or ZIP codes you serve
- The markets you select
- Your trade, the type of work you focus on and the services you offer
- Crew size, how much work you can take on this quarter, years in business, your license number where you give one, whether you are licensed and insured, whether you can provide a certificate of insurance, and related credentials such as certifications or references
- The name and mobile number of the person who should receive job texts, if that is someone other than you
- How you currently find work, the option you are interested in and your timeline
- Company name, your name, your role, mobile number, email, company website and best time to call
- Your call and text consent choices, including the exact consent wording shown, its version and the date and time
Information collected automatically: the page address, the referring page, campaign tags in the link you followed (UTM source, medium, campaign, term and content), the time you submitted, your browser’s user-agent string and the country derived from your IP address. Our hosting provider also keeps standard server logs, such as IP address, request time and pages requested, for security and operations.
Information from communications: if you call, text or email us, we keep those communications and any details you share, such as availability for a call.
We do not ask for or collect payment card details, Social Security numbers or other sensitive personal information through the website.
2. Cookies and similar technologies
The OnRoster website does not set advertising or analytics cookies and does not load third-party analytics or advertising scripts. It uses no cookies for tracking. Your browser may store standard technical data needed to load the site. If we add analytics or advertising tools in the future, we will update this policy and, where required, ask for your consent first.
3. How we use information
- To check whether your market is open and review your request
- To contact you about your request by email and, if you consented, by call or text
- To make introductions between contractors and property, HOA and facility managers
- To schedule calls, confirm openings and manage our relationship with you
- To operate, secure and improve the Service and prevent fraud or misuse
- To comply with law and enforce our Terms of Service
4. How we share information
- Service providers. We share information with vendors who help us run the Service, such as website hosting, customer relationship management (CRM), calling and SMS, email and scheduling providers. They may use it only to provide services to us.
- Introductions. When we introduce a contractor to a property, HOA or facility manager, we share the contractor’s business contact and company details with that manager, and the manager’s relevant contact and job details with that contractor. We do this only as part of an introduction.
- Legal and safety. We may disclose information to comply with law, respond to lawful requests, or protect the rights, safety and property of Inertia Management, our users or others.
- Business transfers. If Inertia Management is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction, subject to this policy.
We do not sell your personal information and do not share it for cross-context behavioral advertising.
Mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages. See our SMS Terms.
5. Do Not Sell or Share My Personal Information
We do not sell personal information and do not share it for targeted advertising, so there is nothing to opt out of. If that ever changes, we will update this policy and provide an opt-out link before doing so.
6. Retention
We keep form submissions and related communications for as long as we have an active or potential relationship with you and for up to 3 years after our last contact, unless a longer period is required by law or needed to resolve disputes or enforce agreements. Consent records for calls and texts are kept for at least 5 years to show compliance. Server logs are kept by our hosting provider for a limited period under its own retention settings.
7. Security
We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS) and access controls on the systems that hold your information. No method of transmission or storage is completely secure, so we cannot promise absolute security.
8. Your choices
- Texts: reply STOP to any text to opt out, or HELP for help.
- Calls: tell us on any call, or email hello@inertiamgmt.io, and we will stop calling.
- Email: marketing emails include an unsubscribe link or instructions, and we honor opt-out requests as required by the CAN-SPAM Act. You can also email hello@inertiamgmt.io. We may still send messages about an active request or agreement.
9. Your privacy rights
Depending on where you live, you may have the right to: know or access the personal information we hold about you; correct inaccurate information; delete your information; receive a portable copy; and opt out of sale, targeted advertising and certain profiling (we do not do these). We will not discriminate against you for exercising your rights.
California residents (CCPA/CPRA). In the past 12 months we have collected the categories of information described in section 1: identifiers (name, email, phone), professional or commercial information (company, role, business details), internet activity (referring page, user agent, campaign tags) and general location (ZIP code, IP-derived country). We use and disclose them for the business purposes in sections 3 and 4. We do not sell or share personal information, and we do not use or disclose sensitive personal information to infer characteristics.
Texas residents (TDPSA) and residents of other states with privacy laws (such as Colorado, Connecticut, Virginia and Utah) have similar rights to access, correct, delete and obtain a copy of their information and to opt out of sale, targeted advertising and profiling. If we deny your request, you may appeal by replying to our decision or emailing hello@inertiamgmt.io with the subject “Privacy appeal”. We will respond to appeals within the time required by law. If you are not satisfied, you may contact your state attorney general.
How to make a request. Email hello@inertiamgmt.io with the subject “Privacy request” or write to Inertia Management, 8 The Green Ste R, Dover, DE 19901. We will verify your request by matching information you provide with what we hold, and will respond within 45 days (or as required by law). You may use an authorized agent; we may ask for proof of the agent’s authority and verify your identity.
10. Do Not Track and Global Privacy Control
Because we do not track you across websites or sell or share personal information, the site does not change its behavior in response to Do Not Track signals. We treat a Global Privacy Control (GPC) signal as a valid request to opt out of sale and sharing for that browser, which matches how we already operate.
11. Children
The Service is for businesses and is not directed to children. We do not knowingly collect personal information from anyone under 16, and never from children under 13. If you believe a child has given us information, email hello@inertiamgmt.io and we will delete it.
12. Where we process data
We are based in the United States and process information in the United States.
13. Changes to this policy
We may update this policy from time to time. We will post the new version here and update the date above. If a change is material, we will take reasonable steps to let you know.
14. Contact
For privacy questions or requests:
Inertia Management
8 The Green Ste R, Dover, DE 19901
hello@inertiamgmt.io