Get on the manager's backup list before the summer rush.
“We were the backup vendor in spring and first call by summer.”
You're the fourth truck to call back.
We send managers in each market to one HVAC contractor only. While the opening is yours, no other HVAC contractor gets those requests in your market. Without an opening, a request never goes to more than three.
The phones go quiet when the heat breaks.
Managers set up service agreements and backup vendors in the cooler months. The desk puts you in front of them then, so the summer calls come to a contractor they already know.
The manager already has an HVAC company.
She does, until he can't get there in July. Being the backup vendor on her list now is how you become first call.
Money out every month, meetings that never happened.
Free to join. You pay when a meeting is held: it happened, with the person who picks the vendor, on a definition you have in writing. Manager no-shows are never billed.
The manager has days, not weeks.
Under Arizona's landlord-tenant law, once a tenant gives written notice, a cooling failure that affects health or safety generally has to be fixed within five days. Managers need a vendor who can move inside that window. The desk sends those calls to you.
Managers want proof before they let you on the roof.
Your ROC license with your HVAC classification, insurance, W-9 and references, verified and dated.
Replies to the desk. Names, companies and addresses hidden.
Re: Backup HVAC vendor for hidden properties
Hi hidden,
We want a backup HVAC vendor on file before the heat. Can you send your COI, W-9 and ROC license details?
Re: Rooftop units
Thanks for the packet. Can you look at the rooftop units at hidden before May? Let's set a time.
The desk texts you the job, you reply Y, and the manager expects your call. Examples below. Names hidden.
Wed 3:41 PM
No cooling, 2 units, garden-style apartments, Mesa. Tenant notice received today. Manager wants a tech out tomorrow. Reply Y to take it.
Y. Tech there first thing
Confirmed. Manager's name and gate code coming next.
Garden-style apartments, Mesa. Split systems, tenant notice received today. Manager wants a tech out tomorrow morning.
…we built this for you. Check if it's open →
Managers of apartments, HOAs, offices and retail use the desk free. Contractors pay to be on the roster. We're not a contractor and we don't do the work. Your company can be based anywhere in Arizona, as long as you can serve properties in your market.
Enter your ZIP and answer a few quick questions (about 60 seconds). If it fits, confirm on a 15-minute call with a person at the desk.
Your ROC license with its HVAC classification (C-39, R-39 or CR-39), insurance, W-9 and references. Verified, dated, tracked for expiry.
A unit down at an apartment block, a rooftop unit at a retail center, a pre-season maintenance bid. The desk sends it to the one HVAC contractor for that market and confirms you're moving.
You pay when the meeting is held. The relationship is yours: no share of jobs, no lock-in.
Sat 4:12 PM
AC out at an apartment community in hidden. Manager needs a tech today. Reply Y to take it.
Y. Tech is on the way.
Confirmed. Manager's name and site contact coming next.
The Heat desk runs May to September. Phoenix and Tucson city codes require cooling in rentals to keep units at 82°F or below (86°F with an evaporative cooler), so a no-cooling call can’t wait.
Managers line up service agreements and a backup vendor before the heat. That is when your packet needs to be in front of them.
Pre-season maintenance and replacements go out to bid. The list decides who gets asked.
When the primary can't get there, the desk sends the call to the one HVAC contractor in that market and confirms you're moving.
Under Arizona's landlord-tenant law, once a tenant gives written notice, a cooling failure that affects health or safety generally has to be fixed within five days. Managers need a vendor who can move.
We build your packet, verify it and date it. When a unit goes down in July, the manager already knows you're licensed for the work.
The Arizona ROC licenses this work under C-39 (commercial), R-39 (residential) and CR-39 (dual). We show yours on the packet.
Phoenix and Tucson city codes require cooling in rentals to keep units at 82°F or below, or 86°F with an evaporative cooler. Other cities' rules vary.
We describe these rules so you know why managers call fast. Check the codes that apply to your own work.
The desk keeps a responsiveness score and you can see yours. Lapsed paperwork pauses routing until it's current.
ROC license, COI, W-9.
Within two business hours when a need comes in.
Then tell us what happened within 48 hours.
Tell us your capacity; we route to match.
Joining is free. Terms depend on your trade and market and they're built around results, so a person at the desk walks you through them on the call. We don't publish a price sheet.
Priced for Tucson. Ask on the call.
No. We don't sell lists or run email campaigns. We hand you a manager who agreed to meet, or a stated need in HVAC.
Most managers already have an HVAC company. In July that company is booked solid, and a no-cooling call can’t wait. The backup already on her list gets the call, and the backup that shows up becomes first call.
Under Arizona's landlord-tenant law, once a tenant gives written notice, a landlord generally has five days to fix a problem that materially affects health or safety, such as a cooling failure in summer, and ten days for other repairs. Managers need a vendor who can move inside that window. This isn't legal advice.
No. It's in the Phoenix and Tucson city codes: cooling in rentals must keep units at 82°F or below, or 86°F with an evaporative cooler. Other cities' rules vary. This isn't legal advice.
An Arizona ROC license with an HVAC classification: C-39 for commercial work, R-39 for residential, or CR-39 for both. Tell us yours in the form.
An exclusive opening. While it's yours, we don't send managers in your market to any other HVAC contractor. Without it, a request goes to the fastest responders, never more than three.
Then it's an intro: a manager who picks vendors and agreed to a conversation. The job comes later, from the list. When there's a job behind it, we tell you.
We won't give you a number we can't back. The desk is opening now. On the call we'll walk you through how routing works for HVAC in your market.
Yes. The managers you meet are yours. No share of jobs, no non-circumvention clause.
Two: Phoenix (Maricopa and Pinal counties) and Tucson (Pima County), one HVAC contractor per market. The current status of each is in the form. Larger team? You can hold both. Terms are set on the call.
No. We work with property managers of apartments, HOAs, offices and retail, not individual homeowners.
Yes. Enter your business ZIP. If your area isn't open yet, you can join the early list for it with the same quick questions, and we'll call to confirm before we open there.
No. OnRoster is a vendor desk. We are not a contractor and do not perform work.
Names withheld for privacy.
“When the primary vendor could not get there, the manager already had our packet.”
“The desk sends the job, we confirm, and we roll a truck. Simple.”
“It is a relationship with the manager, not a one-off service call.”
Enter your ZIP, answer a few quick questions, then confirm on a call. No payment details.
